Privacy Policy

Last updated: April 2025
Paul Harris Coaching is committed to protecting your privacy. This policy explains what personal information I collect, how I use it, and how I keep it safe in accordance with the UK General Data Protection Regulation (UK GDPR).

 

Who I Am

Paul Harris Coaching is a coaching practice based in Surrey, England, offering online and in-person coaching sessions.
You can contact me directly at:
office@paulharriscoaching.com
07584070144

 

What Information I Collect

I may collect and process the following types of personal data:

  • Contact Information (name, phone number, email address)

  • Coaching Records (session notes, goals, challenges, progress)

  • Payment Details (used solely for transaction purposes)

  • Technical Data (IP address, device info – if using a booking platform or website contact form)

  • Emergency Contact Information (if necessary for in-person sessions)

How I Collect Data

  • When you fill in a form on my website

  • When you book a session online or via email

  • When you speak with me on the phone or video call

  • When we meet in person

  • When you make a payment

Why I Collect Your Data

Your information is collected for the following lawful reasons under UK GDPR:

  1. To fulfil our coaching agreement

  2. To manage bookings, communication, and payments

  3. To comply with legal or regulatory obligations

  4. To improve the coaching experience and track your progress

How Your Data Is Stored

Your information is stored securely in the following ways:

  • Digital records are held in encrypted cloud-based storage with strong password protection.

  • Emails and files are protected by two-factor authentication.

  • Payment data is not stored directly by Paul Harris Coaching. All transactions are processed via secure, compliant third-party platforms (e.g., Stripe or similar).

  • Paper notes, if any, are stored in a locked cabinet and used only when essential.

How Long Your Data Is Kept

  • Personal data related to coaching sessions is kept for a maximum of 7 years after your final session, in line with professional practice and insurance requirements.

  • After that period, your data will be securely deleted or destroyed.

  • You may request for your personal data to be deleted sooner unless I am legally required to retain it.

Data Disposal

When it is time to dispose of your data:

  • Digital files are permanently deleted from all systems and backup drives.

  • Paper records, if used, are shredded using a cross-cut shredder.

Your Rights Under UK GDPR

You have the right to:

  • Access the personal data I hold about you

  • Correct or update any inaccurate information

  • Request erasure of your data (where lawful and appropriate)

  • Withdraw consent where processing is based on your consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact:
office@paulharriscoaching.com

 

Third Parties and Data Sharing

Your data is never sold, shared, or used for marketing by third parties.
I will only share your data if:

  • I am required to by law (e.g., safeguarding, serious harm risk)

  • You give clear, written permission to do so (e.g., collaboration with another professional)

Website & Cookies

This website may collect anonymised technical data (e.g., traffic analytics, browser type) to improve user experience.
You will be asked for consent to use cookies in accordance with UK law.

 

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in regulations or practice. The date of the last revision is always shown at the top of the page.

 

In Summary

I respect your privacy, your boundaries, and your right to feel safe and seen. Your data is treated with the same level of care and professionalism as your personal development journey.

If you have any concerns or questions, please reach out.
Paul Harris Coaching is here to support, not to intrude.